Data Deletion Policy

Effective Date: 14 November 2024

Last Updated Date: 14 November 2024

At Maram, we value your privacy and are committed to ensuring the security and integrity of your personal data. This Data Deletion Policy explains how you can request the deletion of your data and outlines our practices regarding data removal.

1. Data Deletion Requests

You have the right to request the deletion of your personal data stored by us. To do so, please follow these steps:

1.Submit a Request:

2.Provide Verification Details:

Include the following in your request to verify your identity:

•Full Name as per ID

•Email Address associated with your account or interaction

•Specific data or account you wish to delete

3.Processing Timeline:

Upon receiving a valid request, we will process it within 30 calendar days and notify you once the deletion is complete.

2. Types of Data That Can Be Deleted

We will delete personal data stored in our systems, including but not limited to:

• Account details (if applicable)

•Contact information

•Purchase history

•Any other identifiable data collected through our services

Note: Some data may be retained if required by law or necessary for legitimate business purposes (e.g., for tax or auditing requirements).

3. Data Deletion Methods

•Account Data: Permanently removed from our systems.

•Email Records: Deleted from our marketing and communication systems.

•Backup Data: Deleted during routine backup purging processes.

4. Data We Cannot Delete

Certain data may be exempt from deletion requests, such as:

• Data required for compliance with legal obligations.

• Transactional data necessary for bookkeeping or legal auditing.

5. Contact Information

If you have any questions about this policy or wish to request the deletion of your data, please email us at support@maram.solutions

6. Policy Updates

We may update this Data Deletion Policy from time to time. Please check this page periodically for changes. Continued use of our services after any changes to this policy will signify your acceptance of those changes.